Billing & Refund Policy — AI Detector

Effective Date: November 6,2025

1. General Overview

This Refund Policy (the “Refund Policy”) forms an integral part of and shall be read together with the Terms of Use (collectively, the “Agreement”). The Agreement is a legally binding contract between Laraun Limited, a company incorporated under the laws of Cyprus with registered office at Evropis, 4, Flat/Office 3 Strovolos 2064, Nikosia, Cyprus. (“Laraun”, "Detector", “we”, “our”, or “us”), and you, the user of the Service (“you” or the “User”).

This Refund Policy applies to your access to and use of the website available at https://aichat-app.com/ (the “Website”) and the related mobile application distributed via application stores (the “App”), collectively referred to as the “Service”.

By accessing or using the Service, you acknowledge and agree to be bound by this Refund Policy, as well as the Terms of Use. If you do not agree with this Refund Policy or any part of the Agreement, you must not use or access the Service.

2. Subscription Model

Our platform operates on a subscription-based model, allowing users to access premium AI-driven learning tools.

Available plans may include:

Weekly subscription
Monthly subscription
Annual subscription

One-time purchases or internal credit systems are not provided.

All subscriptions automatically renew unless cancelled prior to the end of the current billing cycle. Prices and available options may vary based on region, promotional campaigns, or platform policies.

3. Managing and Cancelling Subscriptions

Users can cancel their active subscriptions at any time through:

The dedicated cancellation section on our website https://aichat-app.com/cancel/, or
The subscription settings in the relevant app store (App Store / Google Play).

To verify and process your cancellation, we may request:

The email address linked to your account;
The last four digits of the payment card used.

Once verified, the subscription will be terminated, and future charges will stop.

Please note that cancelling a subscription prevents future renewals but does not retroactively refund previous payments.

4. Payment Processing

All payments are managed through external payment processors. These processors may apply their own fees or terms, which are outside our control.

It is your responsibility to maintain valid payment details to ensure uninterrupted service access.

Subscriptions renew automatically unless cancelled before the renewal date.

5. Refund Policy

5.1. Statutory Refund Rights

Refund rights differ depending on your jurisdiction:

EU / EEA & UK users: You may cancel within 14 days of purchase if the service has not been used.
Certain U.S. states: You may cancel within 3 business days in line with local laws.
Other regions: Local consumer protection laws may apply.

5.2. Discretionary Refunds

Outside of statutory requirements, refunds may be granted at our discretion in limited cases, such as:

The service has not been used within 72 hours after the initial charge.
Accidental renewal following a timely cancellation.
Technical issues or service downtime preventing normal use.
Fraudulent or duplicate transactions.
Proven misinformation or other exceptional circumstances.

6. Refund Request Procedure

Refund requests must be submitted via email to [email protected] and include:

A brief description of the issue;
Date and amount of the transaction;
Any relevant evidence (e.g., screenshots, payment confirmation).

Processing timelines:

Submission window: within 14 days of the transaction date;
Review period: up to 7 calendar days;
Refund processing by payment providers: up to 10 business days after approval.

Funds are returned using the original payment method and currency.

Please avoid filing chargebacks before contacting us directly, as doing so may delay or block resolution.

7. Fraud and Abuse Prevention

We reserve the right to decline refunds or suspend accounts if we detect:

Repeated or fraudulent chargeback attempts;
Continued use of the service after requesting a refund;
Abusive or manipulative refund behavior.

8. Updates to This Policy

This Policy may be updated periodically. Any modifications take effect on the date indicated at the top of the document. Continued use of the Service after updates constitutes acceptance of the revised terms.

9. Contact Information

For inquiries, cancellations, or refund requests, please reach out to the relevant department:

General Support: [email protected]
Company: Laraun Limited
Registration address: Evropis, 4, Flat/Office 3 Strovolos 2064, Nikosia, Cyprus.
Product: AI Detector

Related documents: Terms of Use · Privacy Policy